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60 Inspirational Quotes on Customer Satisfaction (SERVICE)

Top 10 Most Inspirational Quotes on Customer Satisfaction (BEST)

“If the customer gets their needs met, the company is easy to do business with, and the customer enjoys the experience, the customer is likely to be loyal. Not only loyal, but they are likely to share their experience with a friend, colleague or family member.”

Myra Golden
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers. - Kōnosuke Matsushita
After-sales service is more important than assistance before sales. It is through such service that one gets permanent customers. – Kōnosuke Matsushita
There is only one boss—the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. - Sam Walton
There is only one boss—the customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else. – Sam Walton

“We are superior to the competition because we hire employees who work in an environment of belonging and purpose. We foster a climate where the employee can deliver what the customer wants. You cannot deliver what the customer wants by controlling the employee.”

Horst Schulze
When customers get the help and issue resolution they seek, satisfaction, loyalty, and increased spending tend to follow. - Dan Gingiss
When customers get the help and issue resolution they seek, satisfaction, loyalty, and increased spending tend to follow. – Dan Gingiss

“There are no small moments, in some ways, because every single one of these moments is amplified right now. It’s all about setting expectations and then delivering on those smaller promises throughout the journey.”

Jeannie Walters
We think our job is to take responsibility for the complete user experience. And if it’s not up to par, it’s our fault, plain and simple. - Steve Jobs
We think our job is to take responsibility for the complete user experience. And if it’s not up to par, it’s our fault, plain and simple. – Steve Jobs

“Your focus should include creating communities outside of your site for people to connect with you, your products, and others within the community. Ultimately, this ‘outside’ focus will drive people back to your site.”

Brian Halligan
The basics of business is to stay as close as possible to your customers—understand their behavior, their preferences, their purchasing patterns, etc. - Indra Nooyi
The basics of business is to stay as close as possible to your customers—understand their behavior, their preferences, their purchasing patterns, etc. – Indra Nooyi
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. - Jeff Bezos
If you’re competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering. – Jeff Bezos

20 Inspirational Quotes on Customer Satisfaction To Boost Client Happiness

“Customer service is everything and anything that touches a customer – directly or indirectly. Customer service means servicing customers, and it’s so much more than just solving problems or addressing complaints.”

Joseph Jaffe
It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you'll do things differently. - Warren Buffett
It takes 20 years to build a reputation and 5 minutes to ruin it. If you think about that, you’ll do things differently. – Warren Buffett
Our greatest asset is the customer! Treat each customer as if they are the only one! - Laurice Leitao
Our greatest asset is the customer! Treat each customer as if they are the only one! – Laurice Leitao

“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”

Jeff Bezos
The customers perception is your reality. What they think about your products, MATTER. If you don't put your customers perception first, THE GAME IS OVER. - Sharfaraz Ahmed
The customers perception is your reality. What they think about your products, MATTER. If you don’t put your customers perception first, THE GAME IS OVER. – Sharfaraz Ahmed
Repeat business or behavior can be bribed. Loyalty has to be earned. - Janet Robinson
Repeat business or behavior can be bribed. Loyalty has to be earned. – Janet Robinson
Customer service is the new marketing. - Derek Sivers
Customer service is the new marketing. – Derek Sivers
Your marketing plan is not as important as how you plan to invest in the happiness of your customers. - Mac Duke The Strategist
Your marketing plan is not as important as how you plan to invest in the happiness of your customers. – Mac Duke The Strategist

“To earn the respect (and eventually love) of your customers, you first have to respect those customers. That is why Golden Rule behavior is embraced by most of the winning companies.”

Colleen Barrett
Provide an experience that is both useful, usable, desirable, and differentiated, and you will create demand for your brand and delight your customers. - David Armano
Provide an experience that is both useful, usable, desirable, and differentiated, and you will create demand for your brand and delight your customers. – David Armano
Customers don’t care about your policies. Find and engage the need. Tell the customer what you can do. - Alice Sesay Pope
Customers don’t care about your policies. Find and engage the need. Tell the customer what you can do. – Alice Sesay Pope

“It feels amazing to know that there is an increased demand for your product, but customer experience and satisfaction are consequential for long-lasting business growth.”

Pooja Agnihotri
Your customer doesn’t care how much you know until they know how much you care. - Damon Richards
Your customer doesn’t care how much you know until they know how much you care. – Damon Richards
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. - Scott Cook
Be dramatically willing to focus on the customer at all costs, even at the cost of obsoleting your own stuff. – Scott Cook

“When your employees are happy at work, they do a better job. And when they do a better job, customers feel it. And when customers feel that happiness coming from a companies employees, it’s like they just wanna spend their money there.”

Hendrith Vanlon Smith Jr.
Until you understand your customers – deeply and genuinely – you cannot truly serve them. - Rasheed Ogunlaru
Until you understand your customers – deeply and genuinely – you cannot truly serve them. – Rasheed Ogunlaru
Capitalize on charm by continually captivating your customer. - Ryan Lilly
Capitalize on charm by continually captivating your customer. – Ryan Lilly
The purpose of a business is to create a customer who creates customers. - Shiv Singh
The purpose of a business is to create a customer who creates customers. – Shiv Singh
Ask your customers to be part of the solution, and don’t view them as part of the problem. - Alan Weiss
Ask your customers to be part of the solution, and don’t view them as part of the problem. – Alan Weiss
The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about. - Valeria Maltoni
The way to a customer’s heart is much more than a loyalty program. Making customer evangelists is about creating experiences worth talking about. – Valeria Maltoni

20 Inspirational Quotes on Customer Satisfaction That Could Help Your Business Grow

“Let’s take most of the money we would’ve spent on paid advertising and paid marketing and instead of spending it on that, invest it in the customer experience/customer service and then let our customers do the marketing for us through word of mouth.”

Tony Hsieh
People will forget what you said. They will forget what you did. But they will never forget how you made them feel. - Maya Angelou
People will forget what you said. They will forget what you did. But they will never forget how you made them feel. – Maya Angelou
Your most unhappy customers are your greatest source of learning. - Bill Gates
Your most unhappy customers are your greatest source of learning. – Bill Gates
Don't be a jerk, even if you are brilliant, don't be a jerk. - Girish Mathrubhootam
Don’t be a jerk, even if you are brilliant, don’t be a jerk. – Girish Mathrubhootam
How you think about your customers influences how you respond to them. - Marilyn Suttle
How you think about your customers influences how you respond to them. – Marilyn Suttle
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. - Peter Drucker
Quality in a service or product is not what you put into it. It is what the client or customer gets out of it. – Peter Drucker
Always give people more than what they expect to get. - Nelson Boswell
Always give people more than what they expect to get. – Nelson Boswell
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. - Kevin Stirtz
Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. – Kevin Stirtz
Customers will never love a company until the employees love it first. - Simon Sinek
Customers will never love a company until the employees love it first. – Simon Sinek
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves. - Steve Jobs
Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves. – Steve Jobs
Courteous treatment will make a customer a walking advertisement. - James Cash Penney
Courteous treatment will make a customer a walking advertisement. – James Cash Penney
There's a certain way of creating a service, hospitality, and experience that perpetuates people feeling like they matter. - Julie Rice
There’s a certain way of creating a service, hospitality, and experience that perpetuates people feeling like they matter. – Julie Rice
When you help others feel important, you help yourself feel important too. - David J. Schwartz
When you help others feel important, you help yourself feel important too. – David J. Schwartz
It comes down to how your customer experiences the brand – and how that brand makes a person feel. - Alex Allwood
It comes down to how your customer experiences the brand – and how that brand makes a person feel. – Alex Allwood
The well-satisfied customer will bring the repeat sale that counts. - James Cash Penney
The well-satisfied customer will bring the repeat sale that counts. – James Cash Penney
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, 'What's in it for me' - Brian Tracy
Successful people are always looking for opportunities to help others. Unsuccessful people are always asking, ‘What’s in it for me?’ – Brian Tracy
One customer, well taken care of, could be more valuable than the 10,000$ worth of advertising. - Jim Rohn
One customer, well taken care of, could be more valuable than the 10,000$ worth of advertising. – Jim Rohn
The customer’s perception is your reality. - Kate Zabriskie
The customer’s perception is your reality. – Kate Zabriskie
Kind words do not cost much. Yet they accomplish much. - Blaise Pascal
Kind words do not cost much. Yet they accomplish much. – Blaise Pascal
Know what your customers want most and what your company does best. Focus on where those two meet. - Keven Stirtz
Know what your customers want most and what your company does best. Focus on where those two meet. – Keven Stirtz

10 Inspirational Quotes on Customer Satisfaction That Will Motivate You

The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you. - Derek Sivers
The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you. – Derek Sivers
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. - Mahatma Gandhi
A customer is the most important visitor on our premises, he is not dependent on us. We are dependent on him. – Mahatma Gandhi
Going above and beyond involves making customers “feel special” and helping them out even when it may not make sense. - Neil Patel
Going above and beyond involves making customers “feel special” and helping them out even when it may not make sense. – Neil Patel
If you take care of your people, your people will take care of your customers and your business will take care of itself. - JW Marriott
If you take care of your people, your people will take care of your customers and your business will take care of itself. – JW Marriott
A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business. - Gregory Ciotti
A satisfied customer is one who will continue to buy from you, seldom shop around, refer other customers and in general be a superstar advocate for your business. – Gregory Ciotti
The first step in exceeding your customer’s expectations is to know those expectations. - Roy H. Williams
The first step in exceeding your customer’s expectations is to know those expectations. – Roy H. Williams
A man without a smiling face must not open a shop. - Chinese Proverb
A man without a smiling face must not open a shop. – Chinese Proverb
There is a big difference between a satisfied customer and a loyal customer. Never settle for ‘satisfied’. - Shep Hyken
There is a big difference between a satisfied customer and a loyal customer. Never settle for ‘satisfied’. – Shep Hyken
It’s easier to love a brand when the brand loves you back. - Seth Godin
It’s easier to love a brand when the brand loves you back. – Seth Godin
Every day we’re saying, ‘How can we keep the customer happy How can we get ahead in innovation by doing this’… because if we don’t, somebody else will. - Bill Gates
Every day we’re saying, ‘How can we keep the customer happy? How can we get ahead in innovation by doing this?’… because if we don’t, somebody else will. – Bill Gates

(MUST READ) Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless

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